Abstract: The study intended to analyze the optimum solution to enhance utilization of Information and Communication Technology (ICT) services to the grassroots community in Dodoma Municipal Council (DMC) in Tanzania. The specific objectives of this study were to: identify the availability and use of ICT infrastructures for service delivery at grassroots level; identify possible Local Government Authorities (LGAs) services/products offered through the use of ICT services; identify challenges that LGAs face in using ICT infrastructures for service delivery and recommend the best solution to enhance utilization of ICT services to the grassroots community for efficiency and effectiveness of service delivery to the grassroots community.