Abstract: This study entitled the Communication Process Analysis of Corporate Social Responsibility Program of Ancol Zero Waste. This research was motivated by PT. Pembangunan Jaya Ancol Tbk who wanted to contribute to the community in the form of implementing CSR programs. The CSR Program of Ancol Zero Waste was done to minimize the impact of company activities, protect the environment, foster harmonious relations and maintain the continuity of the company’s business. This study aimed to understand and explain what the communication process was implemented in implementing the communication process of the corporate social responsibility program of Ancol Zero Waste. This research method was qualitative with a single case study design.