Abstract: Transportation system plays a very crucial role in urban development. The efficiency of a city usually relies on the effectiveness of its transport facilities. Besides mass public transportation system, now paratransit system also plays a vital role in people and goods movement in the urban centers throughout the world. The paratransit system gains more and more importance with the massive growth of the Indian cities. Barddhaman town, a growing urban center of West Bengal, witnessed a rapid development of E-rickshaw (locally known as Toto) service within a very short period of time. There are more than 4000 e-rickshaw operates in the streets of Barddhaman, which plays an important role in short-distance mass movement. Due to unplanned urbanization, uncontrolled population growth, lack of road space, such rapid growth of e-rickshaw became a burden on the existing transport realm. Though it is an eco-friendly, noiseless, sustainable mode of transport, but it creates burgeoning traffic congestion problem in the town. The study attempts to perceive the importance of e-rickshaw service in the urban transport sphere of Barddhaman. It also focuses on the emerging urban environmental problems and the future prospect of e-rickshaw services in the town.