IJSRP, Volume 8, Issue 8, August 2018 Edition [ISSN 2250-3153]
Ahmed AbdulSalam Ahmed Al-Salim
Abstract:
The study aimed to Definition the total quality management and its impact on the performance of education institutions in the University of Samarra , This study was based on the analytical descriptive approach, which was composed of the top management and middle administration of the university. The study sample was 52 individual. It found a set of results of which, there is a statistically significant effect of total quality management on the performance of education institutions in the University of Samarra. Based on the findings of the study were presented a set of recommendations was the most prominent of the permanent work on the dissemination of comprehensive quality culture at the University, Engaging employees in the process of strategic planning for quality and benefit from their experience in the field of the application of total quality management.