Abstract:
The Outpatient Department (OPD) is the key unit of a hospital reflecting the most of its performance values and place of serving for diverse needs of attendees seeking care and services. The patient waiting time (WT) is a key indicator of performance demonstrating the patient satisfaction in an indirect manner.
Reference this Research Paper (copy & paste below code):
Liyanage D.H
(2021); A survey on the Patient Waiting Time at the Out Patient Department of a Type A Base Hospital in Galle District; International Journal of Scientific and Research Publications (IJSRP)
11(6) (ISSN: 2250-3153), DOI: http://dx.doi.org/10.29322/IJSRP.11.06.2021.p11486