IJSRP, Volume 6, Issue 6, June 2016 Edition [ISSN 2250-3153]
Ambreen Grewal Virk- SPHR, Prof. (Dr.)Meenakshi Malhotra
Abstract:
The objective of this study was to establish Emotion Work performed by Managers, specifically those from the Manufacturing sector in India and to ascertain the relationship between Emotion Work performed and Burnout experienced. A cross-sectional survey design was used. The study population (n = 118) consisted of managers from the manufacturing industry. Six subscales from the Frankfurt Emotion Work and Pines & Andersons Burnout Scale were used as measuring instruments. Cronbach alpha coefficients, Pearson product moment correlation coefficients, regression analysis were used to analyse the data. The results revealed that the Managers reported performing a significant amount of Emotion Work. Furthermore, the analysis of the data uncovered that the correlations between the studied dimensions of Emotion Work and Burnout were statistically and practically significant. Emotion Work predicted 28% of the variance explained in the Burnout experienced by these Managers.