Abstract: Target of this research were to examine the roles of Bank services on in Bank of Kigali, Muhanga branch, Rwanda. This study will be helpful to the researcher to gain more experience of conducting other research studies, to facilitate Rwandans to establish and adopt more approaches to develop SME’s within the country which are also the source of money from taxpayers, to develop SME’s and to increase the income of people running SME’s.In this study the research design was explanatory using quantitative and qualitative approach where data was obtained by the use of questionnaires, interview and observation in order to obtain the required information.