This paper explores the contribution that can be made by Eight-step problem solving to deal with the problem of product quality degradation that causes customers to complain. Specifically analyzing the application of Eight-step problem solving in the woodworking industry which located in Central Java Indonesia. The research method used is through field observation, following Eight-step problem solving analysis (Toyota Model), preparing recommended actions and monitoring communication progress and results.
Tri Wahjoedi (2020); The Structure Problem Solving Approach to Solve Product Quality Issue; International Journal of Scientific and Research Publications (IJSRP)
10(04) (ISSN: 2250-3153), DOI: http://dx.doi.org/10.29322/IJSRP.10.04.2020.p10097