IJSRP, Volume 11, Issue 2, February 2021 Edition [ISSN 2250-3153]
Gakahu, Keziah Kabura, Makori Geoffrey Nyauma
Information and communication technologies (ICTs) developments have taken place in Africa with the significant growth over the past decade. This study will seek to assess the economic effects of technological integration of ICT in service provision and the economic impacts on households in Kenya. This study will employ a cross-sectional survey. The survey will be of existing commercial enterprises drawn from within Nairobi Countyin Kenya. A sample of 100 enterprises will be selected using stratified random sampling while the subjects for each stratum will be obtained using convenience sampling technique. Data will be collected through the use of primary and secondary data collection methods. The primary data will be collected using a semi-structured questionnaire, having both open-ended and closed-ended questions. Secondary data will be the data that already exists in various records because they are collected for other purposes other than that of the research at hand.