Abstract: Over the course of its history, the tax administration has been beset by a broad range of problematic difficulties and aspects. For instance, tax evasion and tax avoidance have been exceedingly common, as has the failure of tax authorities to preserve accurate records. The existence of these factors necessitates the use of IT. Tax administration is undergoing this change so that it may become more efficient and successful. This motivates the study under review, which investigates the strengthening of CIT protocols through the deployment of information and communication technology.