IJSRP, Volume 2, Issue 11, November 2012 Edition [ISSN 2250-3153]
Alaedin Khalil Alsayed, Mohammad Hossein Motaghi, Intan Binti Osman
This research note presents the results of testing the goodness (factor analysis and reliability) of two questionnaires – communication satisfaction and leadership style – within the Palestinian community. The paper further discusses dimensionality for each construct. The Multifactor Leadership Questionnaire (MLQ) rates leadership behaviors utilized by leaders/supervisors. The MLQ has been widely tested for its reliability in diverse context. Communication Satisfaction Questionnaire (CSQ)  measures the level of individuals’ satisfaction with organizational communication in several organizations. Palestine, with its uniqueness, provides an ideal context to test both of these scales to be serviced in similar communities. The present study has adapted the original MLQ and CSQ to fit with the Arabian culture. Both scales were translated into Arabic language, back translated, and reviewed by specialists. Both scales performed well and provide strong support for the validity and reliability of each scale, allowing other researchers a high degree of confidence in their application. The finding suggests that these research tools may be useful and can be expanded to the greater Arabian region.