IJSRP, Volume 10, Issue 9, September 2020 Edition [ISSN 2250-3153]
Gentiana Mjaku, Ph.D. c
Financial transactions are a part of daily life - regardless of whether done through a bank office or by method of other online channels. Banks perform services such as: including fund transfers between accounts both within the bank and different banks, bill payment, credit card payment, utilities payment and also configuring the initial set up for access to such services. So, the study focuses on the commercial banking sector.