IJSRP, Volume 5, Issue 9, September 2015 Edition [ISSN 2250-3153]
Bushra S.P. Singh, Dr. Meenakshi Malhotra
The purpose of this study is to assess the mediating effect of trust in the relationship between perceived organizational support and silence. Data from a cross-sectional study of 268 public and private sector academicians serving in ten educational institutions in North India were analysed. Mediation analysis revealed that trust plays a mediating role in the relationship between perceived organizational support and organizational silence. This study is cross-sectional in nature. Further research with longitudinal and experimental studies needs to be carried out to support the results. Data has been collected through self-rating questionnaires. 360 degree feedback could be used in future studies. Top management at organizations must inculcate a supportive culture in the work environment by rewarding employees for their achievements and valuing their efforts. Employees must be involved in decision process through a participative leadership style. The performance management system must be transparent and employees must be prepared for promotions through succession planning and employee development programs.