IJSRP, Volume 5, Issue 1, January 2015 Edition [ISSN 2250-3153]
The management in quality management implies that it’s a top management approach, not just a narrow quality control or quality assurance function. Some principles and practices of quality management may vary in firms and industries, but there is common agreement as to the importance of leadership by management in implementing quality management. Top management is mandatory to all strategy and action plans. So the objective of the paper is to empirically investigate the impact of top management commitment on the success of quality management. This study limited to ARL Company in Islamabad. The sample of study consists of executives and managers who are working under functional heads. The researcher used judgmental sampling in selecting the subjects. The instrument used in the study was a survey questionnaire.