IJSRP, Volume 8, Issue 3, March 2018 Edition [ISSN 2250-3153]
Sandu Siyoto, Agustinus Sumarno
Abstract:
Internal customer is one component of the hospital that must also be considered of the satisfaction. Many influential factors, one of which is management policy (payroll / reward system strategy, career development system and promotion system) to internal customer satisfaction level. The purpose of this research is to know the influence of management policy (payroll / reward system strategy, career development system and promotion system) to internal customer satisfaction level in RSUD Jombang.