Abstract: This study analyse the satisfaction level of users and problem faced by the users in using OPAC and the suggestions made by the users to improve the facility of information retrieval through OPAC . A good number of students are satisfied about the use of OPAC. But there is small group of students are not well satisfied with the use of OPAC. Some searches users are not able to find relevant documents on account of various factors such that errors in personal names, non-updating of catalogue details, page scrolling problem, small font size etc.. A big number, consisting of more than half of the respondents (112, i.e., 51.85%) suggested indicating the location (such as shelf number, floor number, etc.) of the documents in the OPAC and 77 (37.65%) respondents suggested that the number of terminals for accessing OPAC must be increased.