Abstract: This applied study examined client characteristics and outcome data for users of brief counseling treatment delivered by licensed counselors in-person at clinic office settings. A sample of 33,228 clients was obtained from archival records of the normal course of business at CuraLinc Healthcare, which is a national employee assistance program (EAP) service provider in the United States. Based on a 7-year naturalistic study design, we profiled who the users are, how and why the counseling was used and what impact it had on their health and work.