IJSRP, Volume 5, Issue 11, November 2015 Edition [ISSN 2250-3153]
Menap, Soedjajadi, Nursalam
Abstract:
Patient’s complaints related to communication, attitude and uncaring behavior. Patient satisfaction to nursing services at General Hospital in Lombok is 65%, is caused by lack of understanding about safety-care, closely related to adverse events : 3.2% - 16.6%. This study aimed to analyze effect of safety-care training on nurses performance and assess its effect on reducing adverse event.