IJSRP, Volume 4, Issue 11, November 2014 Edition [ISSN 2250-3153]
Jalal Hanaysha, Haim Hilman, Noor Hasmini Abdul-Ghani
Abstract:
This study examines the effect of product innovation and product quality on brand image with brand trust as mediator. Past studies paid less attention to empirically determine the relationship between the said variables on brand image and using brand trust as mediator between such independent and dependent variables. Therefore, this study aims to fill up this gap and contribute to the body of knowledge by examining the relationship between them. Data is collected using questionnaire from 287 passenger car users at shopping malls in Northern region of Malaysia. Specifically, systematic sampling procedure was followed during data collection.