IJSRP, Volume 7, Issue 10, October 2017 Edition [ISSN 2250-3153]
Rachael Peresian Tanyasis, Dr. Jane Omwenga
This study focused on factors that affect employees’ service delivery in State Corporation. Specifically, the study examined the following variables; Job description, working relationships, staff turnover and staff motivation. The scope of the study was the water resources management authority in Nairobi County, Kenya. The research employed a descriptive design comprising of both quantitative and qualitative data collection approach.