IJSRP, Volume 6, Issue 9, September 2016 Edition [ISSN 2250-3153]
Diana RistuFajaryatun, Arif Imam Suroso and Gendut Suprayitno
The research aims to analyze the performance management system of Legal Entity State Universities (PTN BH) based on the Baldrige Excellence Framework (BEF).This type of research is descriptive qualitative. Data were collected from documentation and questionnaires. The variables examined in this study include: (1) Leadership, (2) Strategy, (3) Customers, (4) Measurement, Analysis and Knowledge Management, (5) Labour, (6) Operations, and (7) Results. The variables were analyzed descriptively using mean to determine the condition of the mean of each variabel. These questionnaireswere given to resource persons based on their expertise level. The resource persons areleaders fromworking unitsdealing with the quality of university performance which are Quality Assurance Office, Internal Audit Office, Research and Community Service, Directorate of Academic Development and the Academic Senate at 4 Legal Entity State Universities. These 4 universities are Bogor Agricultural University, Bandung Institute of Technology,GadjahMada University and the University of Indonesia as the pioneersof state owned legal entity universitywhich is now called PTNBH. The results showed that the four universities had high quality performance. It can be seen from the average values obtained from each category, subcategory and dimensionthat have high average values, most of whichareat the level of always. This can be one of evidences that Indonesian universities have a potency to compete with other universities in Asia level or even in the world level.