Abstract: "The increased utilization of new media technologies applied to health care and assistance (welfare, home care, psychological health) is determining the epistemological uprooting of their traditional meanings by introducing, on the contrary, a rise of applications that determines an increasingly active patient involvement in the implementation of care pathways and healing. In this sense, the patient must supervise the protocols, which characterize the hetero-direction of qualified personnel within the different social and health services in the previous era.