IJSRP, Volume 9, Issue 7, July 2019 Edition [ISSN 2250-3153]
Nafisatul Insiyah, Sarmini, Ali Haidar
The approach used in this study is a qualitative approach. This study researcher used a case study research approach. With another meaning a case study is a research where researchers explore a certain phenomenon (case) in a time and activity and collect information in detail and in depth using various procedures for collecting data during a certain period. The research technique in this study used observation, interviews and documentation.