International Journal of Scientific and Research Publications

IJSRP, Volume 10, Issue 5, May 2020 Edition [ISSN 2250-3153]


Service Quality and Financial Performance of Banks (A Meta-Analysis)
      Tafa Mosisa Ijara
Abstract: This study reviews previous studies conducted on the relationship between service quality and financial performance in banking industry. Accordingly 40 studies were selected from several journals and websites using convenient selection method. The selected studies were coded, summarized and analyzed using descriptive statistics.

Reference this Research Paper (copy & paste below code):

Tafa Mosisa Ijara (2020); Service Quality and Financial Performance of Banks (A Meta-Analysis); International Journal of Scientific and Research Publications (IJSRP) 10(05) (ISSN: 2250-3153), DOI: http://dx.doi.org/10.29322/IJSRP.10.05.2020.p10141
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