International Journal of Scientific and Research Publications

IJSRP, Volume 8, Issue 4, April 2018 Edition [ISSN 2250-3153]


Factors Related To Patient Satisfaction at Community Health Centre in Manado City
      Fransien Tompunu, J.F. Senduk, S. Simandjuntak, J.A.M. Rawis
Abstract: Public service quality is associated with the service standard in community health center. Communication and performance of health worker is the achievement benchmark of healthcare management. The quality of community health center is people manifestation to gain high-quality service in reaching healthy society in Manado, Indonesia. This research aimed to understand the factors which affect the patient satisfaction in Manado. This research was correlational survey study. Data were obtained from 15 community health centers in Manado which collected from 318 patients.

Reference this Research Paper (copy & paste below code):

Fransien Tompunu, J.F. Senduk, S. Simandjuntak, J.A.M. Rawis (2018); Factors Related To Patient Satisfaction at Community Health Centre in Manado City; Int J Sci Res Publ 8(4) (ISSN: 2250-3153). http://www.ijsrp.org/research-paper-0418.php?rp=P767319
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