Abstract: While it comes to understanding complicated financial paperwork, such bank statements and property appraisals, which are essential for efficiently processing visa applications, English graduates employed in tourism companies have considerable challenges. The objective of this study is to examine the difficulties encountered by English-graduate agency officers in Bangladeshs tourism industry and to determine the fundamental competencies required of English graduates who wish to work as agency officers in travel agencies in the nation. Using a qualitative methodology and a purposeful approach, the study identified and interacted with ten tourist businesses that used English graduate officers in a methodical manner to learn more about their issues in the industry.