IJSRP, Volume 5, Issue 3, March 2015 Edition [ISSN 2250-3153]
Maazuddin Khan, Dr.L.Vijayashree
Abstract:
Very important element in the entire process of Governance is the performance of employees, which leads to achievement of goals. Nowadays lot of changes are taking place around the world due to ICT enabled governance. As these changes are occurring very rapidly, organisations tend to adopt ICT at the same pace and speed to remain in the competitive market. Many studies and research has undertaken to evaluate the impact assessment in relation to cost, quality, revenue generation, and perceived value delivered to the customers, but very little research has undertaken to assess the impact in relation to the employees, who are the first caretakers in the whole process, hence it is felt that there is need for development of a Frame work for assessing impact of E-Governance on Employees. After extensive research survey, authors has concluded that creativity, Personal efficacy and Effectiveness leads to efficient delivery of services by the employees in E-Governance scenario.