IJSRP, Volume 4, Issue 3, March 2014 Edition [ISSN 2250-3153]
Margaret Oloko, Enos Bernabas Anene, Patrick Gitonga Kiara, Irene Kathambi
The purpose of this study was to investigate factors contributing to the financial losses that have been incurred over time at Telkom Kenya. The study specifically sought to understand if the management style had an impact on the Telkom Kenya performance; to investigate the impact of competition on the company profit levels, to evaluate the impact of the labour cost on profitability level. The study adopted the survey research design because not much study had been carried out on Telkom Kenya. The study used desk research, secondary data evaluation and internet. The data was analyzed and presented through use of descriptive analysis, and content analysis. The findings of study concluded that there was positive relationship between the impact of competition and labour cost to Telkom Kenya Profitability that led to losses. The study recommended the need to search for stronger enhanced innovated products to broaden its profits.