IJSRP, Volume 12, Issue 2, February 2022 Edition [ISSN 2250-3153]
Lydia Bisieri, Dr.Joshua Agola, Dr. Richard omollo
Abstract:
The Referral Framework enables control of client health demands that cannot be met locally. Patients walking into referral hospitals is increasing, resulting in overuse of available services and a deterioration of the facility’s standard of care. In this research paper, A patient Decongestion framework was developed. A descriptive research design was used to interview self-referral patients who visit the outpatient department at Kisii Teaching and Referral Hospital.