IJSRP, Volume 11, Issue 1, January 2021 Edition [ISSN 2250-3153]
Dr. Mya Thett Oo and Thant Thura Zan
Many sectors all around the world todays are inevitably influenced by the information and communication technology (ICT). The evolution of ICT had profound implication for economic and social development. ICT plays an important role in tourism, and hospitality industry. Smart tourism is the latest trends in tourism based on smart technologies. Smart tourism has emerged over the past few years as a subset of the smart city concept, aiming to provide tourists’ specific travel related needs. In Myanmar, Yangon, Naypyitaw and Mandalay have been trying to implement smart city platform to engage various stakeholders. The main objective of this paper is to explore smart tourism development in Myanmar beyond COVID-19 pandemic by integrating ICT with smart tourism practices that could enhance tourism experience through offering products/services that are more customized to meet each of visitor’s needs.