IJSRP, Volume 5, Issue 1, January 2015 Edition [ISSN 2250-3153]
Mahmud Abadr
Abstract:
Micro and Small Enterprise are the main income generating activities. To help MSEs to operate effectively and contribute to economic growth, they need a wide range of Business Development Services (BDS). BDS includes short-term training, business counseling and advising, market opportunity creation, product design and technology, and market premises, among others. The objective of this research was measuring performance level of BDS providers, in terms of achieving increased impact, expanded outreach and sustainability. This research covered five zonal cities in Tigray. These zonal cities represent government organizations only. An assessment guide used in this research was a Performance Measurement Framework (PMF 2001) that proposes a set of quantitative and qualitative indicators and methodologies for collecting and reporting performance information for BDS BDS providers focused on MSEs. The sample size was 150 MSE operators and 45 BDS Providers. The number of MSE operators in each zone cities, and in each of the selected BDS providers was with equal representation of sectors. Sample MSE operators in each of cities and offices were selected through a stratified proportional sampling method, after purposeful determination of cities and BDS Providers. Consumer survey, providers survey, and for head of BDS provider interview were major instruments used to collect primary data.