IJSRP, Volume 10, Issue 12, December 2020 Edition [ISSN 2250-3153]
Mohammed Wandabwa Chesula, Dr. James M. Kilika (PhD)
Many Information Technology (IT) firms in Kenya face the challenges of improving the competitiveness, quantity, quality and reliability of data and voice services. Strategic IT is viewed as a key factor in ensuring these challenges are overcome. However, improving firm competitiveness is not always a guarantee to improving firm performance. It is not elaborate whether strategic IT affects firm performance and if it does affect then what the consequent effects can be.