IJSRP, Volume 2, Issue 12, December 2012 Edition [ISSN 2250-3153]
Dr.(Mrs.) A.R. Sudamani Ramaswamy, Mrs. B.Vennila
In this paper, first-come, first served, multiple channel Poisson/exponential queueing system M / M / c with infinite waiting capacity is considered. For this model, we introduce a new procedure for construction of
i) Shewhart’s control chart C1,
ii) Control chart C3 for random queue length N using the method on skewness suggested by Shore(2000) and the control charts C1 and C3 are compared.