Abstract: Artificial intelligence in business is the use of AI tools such as machine learning, natural language processing, and computer vision to optimize business functions, increase employee productivity, and increase business value. Organizations use artificial intelligence (AI) to enhance data analysis and decision-making, improve customer experience, generate content, optimize IT operations, sales, marketing, and cybersecurity practices, and more. As AI technologies improve and evolve, new business applications emerge. Artificial intelligence is used as a tool to support human workforces in optimizing workflows and more efficient business operations.