The role of Change Management in the Implementation of a new system in Nonprofit Organization in Oman

IJSRP, Volume 6, Issue 2, February 2016 Edition [ISSN 2250-3153]

The role of Change Management in the Implementation of a new system in Nonprofit Organization in Oman

Ahmed Al-Arafati

Abstract: The aim of this paper is to evaluate the role of change management when implementing Customers Relationship Management (CRM) system in Nonprofit Organization in Oman. In this research we are going to take Information Technology Authority (ITA) as an example of Nonprofit Organization in Oman.

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Ahmed Al-Arafati (2018); The role of Change Management in the Implementation of a new system in Nonprofit Organization in Oman; Int J Sci Res Publ 6(2) (ISSN: 2250-3153). http://www.ijsrp.org/research-paper-0216.php?rp=P505104