Even though tax e-filing system have improved, issues regarding information quality such as the correctness of the output information, the availability of the output information at a time suitable for its use, and the comprehensiveness of the output information content issues which forced the users to queue in the system still exist. The purpose of this study is to investigate the relationship between information quality and individual taxpayers’ continuous intention toward using e-filing system in Malaysia. This study adopts the DeLone & McLean Information System Success Model as a theoretical basis firstly because it is a well-established theory and is widely used in information system technical-related research.
Radhi Abu Bakar, Mustakim Melan (2018); Information Quality Impact toward Continuous Intention of Using Tax E-Filing System; International Journal of Scientific and Research Publications (IJSRP)
8(8) (ISSN: 2250-3153), DOI: http://dx.doi.org/10.29322/IJSRP.8.8.2018.p8050