This study sought to assess the effectiveness of the Public Service Association (PSA) in Zimbabwe, using Harare as the study area. The study employed a descriptive research design with a study sample of 323 respondents. Self-administered survey questionnaires were sent to 317 respondents and in-depth interviews with six key informants were held as data collection methods.
Jeremiah Bvirindi (2019); Effectiveness of Public Sector Trade Unions: A Case of Public Service Association of Zimbabwe; International Journal of Scientific and Research Publications (IJSRP)
9(5) (ISSN: 2250-3153), DOI: http://dx.doi.org/10.29322/IJSRP.9.05.2019.p8974