Abstract: Chronic diseases comprised a large share of the estimated $3 trillion in American healthcare expenses in 2013. The U.S. government started to penalize hospitals based on their readmission rates in 2013, and these fines are going to increase in the future. Patient engagement has become a criterion for (i) better outcomes, (ii) fewer hospitalizations, (iii) fewer visits to the ER, (iv) fewer readmissions after hospital discharge, and (v) more gratified patients. Now patients can manage their health by communicating to health professionals using mobile app technology. Personalized interactive communication is a key element of patient engagement, whether during a hospital stay or with their healthcare providers. Many healthcare providers have seen patient engagement increase as a direct result of adopting interactive electronic communications. Hospitals are specifically playing their role in the betterment of humanity by establishing websites and other tools that can help people monitor and manage their health. An effective means of patient engagement, Health Relationship Management Services (HRMS) is a combined effort of the 3 P’s: Patients, Providers and Payers. HRMS monitors an individual’s health and interactively communicates actionable information and provides interactive outlets for patient engagement. Patients can now manage their health by interacting with technological communication devices or systems.